PRIVACY POLICY

1. Introduction

Trailblaze Labs LTD ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at trailblazelabs.xyz (the "Website") or engage with our services.

We are a data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our registered address is 195 Wood Street, London, England, E17 3NU.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Contact information (such as name, email address, phone number)
• Business information (such as company name, job title)
• Information provided when you contact us or submit inquiries
• Information provided when scheduling consultations

2.2 Technical Information

• IP address
• Browser type and version
• Operating system
• Referral source
• Length of visit, page views, website navigation
• Time zone setting and location

2.3 Cookies: We use cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

3. How We Collect Information

We collect information through:

• Direct interactions: When you contact us, request information, or schedule consultations
• Automated technologies: As you interact with our Website, we automatically collect Technical Information
• Third parties: We may receive information about you from third-party service providers

4. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services
• To respond to your inquiries and communicate with you
• To manage our relationship with you
• To administer and protect our business and Website
• To analyze usage patterns and improve our Website
• To comply with legal obligations

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests
• Legal Obligation: Where processing is necessary to comply with a legal obligation

5. Data Sharing and Transfers

We may share your personal information with:

• Service providers who provide IT, system administration, and other services
• Professional advisers including lawyers, bankers, auditors, and insurers
• Regulatory authorities, law enforcement agencies, and other authorities as required by law

We may transfer your personal information outside the UK and European Economic Area (EEA). Whenever we transfer your personal data outside the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• Transferring data to countries that have been deemed to provide an adequate level of protection
• Using specific contracts approved by the European Commission or UK authorities
• Using providers based in the US that are part of approved frameworks ensuring data protection

6. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

7. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal information:

• Request access to your personal information
• Request correction of your personal information
• Request erasure of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Request transfer of your personal information
• Right to withdraw consent

If you wish to exercise any of these rights, please contact us at hello@trailblazelabs.xyz.

9. Third-Party Services

Our Website uses certain third-party services and technologies:

• Website Theme: Our website design is based on a theme created with v0 by Vercel. The use of this theme does not result in any additional data collection beyond what is described in this Privacy Policy.
• Analytics: We may use analytics services to understand how users interact with our Website.
• Scheduling: We use Cal.com for scheduling consultations, which has its own privacy policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@trailblazelabs.xyz

Address: 195 Wood Street, London, England, E17 3NU